Privacy Policy

1. Introduction

This Privacy Policy explains how Founders Hub ("we", "us"), operated by Smarthubs, collects, uses, and protects information when you use our platform.

2. Information We Collect

• Account information: name, email address, and authentication details (via Firebase Authentication).
• Organization data: workspace details, team members, and content you create across modules (CRM, finance, marketing, tasks, documents, and marketplace listings).
• Usage data: basic technical logs needed to operate and secure the service.

3. How We Use Information

We use collected information to:

• Provide and maintain your workspace and its features.
• Communicate with you about your account, support requests, or marketplace inquiries.
• Improve the reliability and security of the platform.

4. Data Sharing

We do not sell your personal information. We share data only with service providers necessary to run Founders Hub — such as Firebase (authentication) and our database and hosting providers — and only to the extent required to provide the service.

5. Data Retention

We retain your data for as long as your account is active. If you delete your account, your workspace and associated data are permanently deleted from our systems.

6. Your Rights

You can access, update, or delete your account information at any time from your Profile settings, or by contacting us directly.

7. Contact Us

Questions about this policy can be sent to support@smarthubs.net.au.